Yovale & general dataprotection regulation
Yovale is GDPR ready and supports customers who need clear information about data rights, legal roles, deletion handling, and compliance measures across the service.
Customer rights under GDPR
Yovale recognizes the core GDPR rights that apply to customer personal data and provides account controls, support channels, and policy documents to help customers exercise those rights.
You can object to specific uses of your personal data, including newsletters and automatic emails, by unsubscribing or contacting Yovale.
You can request that personal data be corrected, exported, or transferred when GDPR gives you that right.
You can update inaccurate or incomplete personal data through account settings or by contacting Yovale directly.
You can cancel your subscription, close your account, and request permanent deletion of personal data. Yovale states deletion requests are completed within 30 days.
You can ask what personal data Yovale holds, how it is used, and which legal documents govern that processing.
Read the GDPR information by topic
This page explains the GDPR framework, the rights available to customers, Yovale’s controller and processor roles, and the compliance steps Yovale says it has put in place.
What GDPR means
The GDPR sets the legal standard for how personal data is collected, used, stored, and deleted for people in the European Union.
Regulatory baseline
The General Data Protection Regulation is the EU law that governs the processing of personal data. It took effect on May 25, 2018.
Its purpose is to strengthen privacy protections, increase transparency, and give individuals more control over how organizations handle their personal data.
What it means for customers
Customers should be able to access, correct, move, object to certain uses of, and request deletion of personal data where GDPR applies.
Yovale’s GDPR information is meant to show how those rights map to the customer account, the privacy policy, and direct requests made to Yovale.
How Yovale relates to customers under GDPR
Yovale describes two GDPR relationships in connection with its service: controller and processor.
Yovale as controller
Yovale acts as a controller in its direct relationship with you as a customer and for the information you provide directly to Yovale.
That includes the personal data Yovale needs to manage accounts, provide support, maintain billing records, and communicate with customers.
Yovale as processor
Yovale also acts as a processor for the service it provides to customers. In that role, Yovale processes and stores information on behalf of customers.
This processor role applies when customer content or other service data is handled within the hosting environment as part of delivering the platform.
How to use your rights
You can use account settings where available, unsubscribe from specific communications, or contact Yovale directly for access, rectification, portability, or erasure requests.
Yovale states that it has built internal processes to support these requests, including permanent deletion of customer data on request.
What Yovale has done for GDPR compliance
Yovale has taken operational, contractual, and organizational steps to meet its GDPR obligations.
Product and data-handling measures
We have built internal features to meet our GDPR obligations, including the ability to permanently delete customer data on request.
We have reviewed and implemented internal security measures intended to keep customer data safe.
Legal and contractual measures
We have updated our Privacy Policy and Terms and Conditions to reflect GDPR requirements.
For customers in the EU that need processing terms, a Data Processing Agreement is included within the general Terms and Conditions.
Vendor and representation measures
We have appointed an EU Representative for Yovale. Further details are available in the Privacy Policy.
We are reviewing all our vendors, finding out about their GDPR plans, and arranging comparable data-processing agreements with them where required.